We cannot proceed any further without receiving your thoughts with respect to the manner of payment.
我们如果不了解你们对付款方式的意见,便不能进一步检讨。
As complaints must be made in writing, the Ombudsman receives an average of 1,200 letters a year.
由于意见均需用书面形式提出,司法特派员每年平均收到1,200封信。